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Returns & Refunds
60 DAY RETURN POLICY. You may exchange or return any merchandise purchased at Posture Pro, Inc. within 60 days, and be reimbursed for the cost of the product (excluding freight). You are responsible for the original shipping and handling charges and also the cost to ship it back to us.*
- Original order form required for all returns.
- Shipping/Handling charges cannot be refunded when returning items.
- All returns must be in salable condition.
- *Other restrictions may apply.
Warranty
6 MONTH WARRANTY ON PRODUCTS. Ship it back to us, and we will fix it or replace it.*
- Original order form required for all returns.
- Any product tampering will void the warranty.
- You can return items via mail or shipping company. (please be sure to insure your package).
- *Other restrictions may apply.
Shipping and Delivery
Orders typically arrive within 10–14 business days from the date of purchase. Tracking information will be provided once your order ships. During periods of high demand or temporary product availability constraints, some orders may require additional processing time. If you have time-sensitive delivery requirements, please call our office at 800-632-5776 before placing your order.
Privacy and Security
We will not sell your personal information to any third party vendor. Any information gathered on our website will be used to process your order, ship your order, and future marketing. Your credit card information is secured thru VeriSign. Any credit card information processed thru authorize.net is accessible only to the payment processor. Our office does not have access to your financial information.